forklifttrainingcentre.co.uk

Facebook Instagram
Menu

Privacy Policy

(Operated by Result Training Ltd)
 
Result Training Ltd is committed to safeguarding your privacy. If you have any questions about how your personal data is used, you can contact us anytime at:
 
By using this website and our services, you are agreeing to the terms of this Privacy Policy. This policy forms part of our Terms and Conditions. If there is any conflict between the two, the Privacy Policy takes precedence.
 
⸻
 

Who We Are

  • Company Name: Result Training Ltd
  • Trading As: ForkliftTrainingCentre.co.uk
  • Accredited Training Provider: RTITB & NPORS
  • Email: info@ForkliftTrainingCentre.co.uk
 
⸻
 

Data Protection Principles

We follow strict GDPR principles when processing your personal data:
  • Processing is lawful, fair, and transparent
  • Data is collected for specific, legitimate purposes
  • Data collection is limited to what is necessary
  • Data is accurate and kept up to date
  • Data is stored only for as long as necessary
  • Data is processed securely and confidentially
 
⸻
 

Your Rights

 
You have the right under UK data protection law to:
  1. Be informed about how we use your data
  2. Access the data we hold about you
  3. Correct inaccurate or incomplete data
  4. Request deletion of your data (“right to be forgotten”)
  5. Restrict or object to processing
  6. Request data portability
  7. Withdraw consent at any time
  8. Make a complaint with the ICO (Information Commissioner’s Office)
 
⸻
 

Data We Collect and How We Use It

Information you provide:
Name, contact details, booking information, training history and payment details.
 
Information collected automatically:
Website usage, IP address, device information, cookies, browsing behaviour, location data, enquiry form messages, and analytics data.
 
We use this information to:
  • Provide training services and issue RTITB/NPORS certification
  • Contact you with important course information
  • Send updates, reminders or confirmations
  • Improve website performance
  • Stay compliant with legal and accreditation requirements

 

⸻
 

Why We Share Data

We do not sell your data.
We may share information only when necessary with:
  • RTITB and NPORS (for certification and registration)
  • Google Analytics (for website usage reporting)
  • Website providers (for hosting and security)
  • Email/SMS systems (for booking notifications)
 
All partners follow strict data protection standards.
 
⸻
 

Cookies and Tracking

We use cookies to enable essential website functions, analytics and user experience improvements. You can disable cookies in your browser settings, but some features may not work correctly.
 
⸻
 

Data Security and Breach Notification

We take all reasonable steps to protect your data from loss, misuse or unauthorised access.
If a data breach occurs, affected individuals will be notified within 72 hours where legally required.
 
⸻
 

Children’s Policy

We do not knowingly collect personal information from children under the age of 16.
 
⸻
 

Refund Policy

All deposits are non-refundable.
Please see our full Terms & Conditions for refund rules relating to course fees and payment details.
 
⸻
 

Contact Information

 
Data Protection Officer
Result Training Ltd
 
If you are unhappy with our response, you have the right to contact the Information Commissioner’s Office (ICO).